We know every client is different, so we are more than happy to work in partnership with you to design sessions / programmes that exactly meet your individual needs and specific circumstances, but we also wanted to give you a flavour of the types of things we do.
Delivering Difficult Messages
Example Objectives
- Identify when feedback is the right development tool to use
- Be able to effectively utilise structured evidence based feedback
- Recognise and mitigate the emotional impact of feedback on the person receiving it
- Create personal strategies for overcoming the mind-set barriers to giving effective feedback
Typical Content
- The barriers to feedback
- The feedback mind set
- The E2C2 feedback tool
- How people typically react to feedback
Building High Performing Teams
Example Objectives
- Define the characteristics of a high performing team
- Understand the impact a high performing team can have on business performance
- Create a compelling common goal and purpose for the team, including what success looks like
- Identify and implement five key strategies to enhance overall team performance
- How to effectively move a team through four recognisable development stages
Typical Content
- The four development stages of a team
- Building trust in teams
- Dealing with conflict
- Holding each individual to account
- Becoming results focused
Influencing Strategies
Example Objectives
- Develop an understanding of what effective influencing looks like
- Understand it’s value in building & maintaining sustainable business relationships
- Identify individual influencing preference, strengths and development areas
- Explore the five key influencing strategies & know when to use each one
Typical Content
- Defining effective influencing
- Practical influencing activity
- The five influencing styles
- Developing influencing flexibility
- Techniques to manage emotions
Coaching and Mentoring
Example Objectives
- Identify when coaching is the right leadership tool to use
- Effectively utilise a structured coaching framework
- Be able to demonstrate the three key skills associated with effective coaching
Typical Content
- Utilising a structured coaching framework
- Developing questioning, listening and observational skills
- Strategies to increase coachee self- awareness
- The qualities of an effective coach
- Coaching practise
Effective Delegation
Example Objectives
- Recognise the difference between management and leadership delegation
- Utilise a range of leadership styles to develop individuals to achieve specific tasks
- How to establish levels of skill, knowledge and commitment
- Understand the leader’s role in developing individuals to achieve specific tasks
Typical Content
- Identifying individual leadership preference
- Covey’s Urgent vs Important
Leading and Managing Change
Example Objectives
- Recognise the key drivers of change and understand how people naturally react to change
- Identify the importance of creating a shared vision when implementing change
- Utilise communication and leadership techniques to help people move through the 3 key stages of change
Typical Content
- How people typically experience and react to change
- The change equation
- Practical activity highlighting reactions to change
- Self-management techniques
Leading and Managing Performance
Example Objectives
- Write specific, relevant and measurable performance objectives that encompass both the quantifiable results and the relevant behaviours
- Hold relevant and effective performance reviews, that encourages an individual to take personal ownership for their performance
- Conduct an effective, relevant and motivating 1:1, that is centred on the individual’s specific need
Typical Content
- The performance management process
- Turning performance management into a leadership activity
- Measurable objectives incorporating behaviour and results
- Powerful 1:1 and annual review questions
Developing Emotional Intelligence
Example Objectives
- Identify personal behavioural preferences
- Raise individual self-awareness, identify strengths and potential development areas
- Understand how behavioural preferences potentially impact on how others see you
- Create strategies using natural strengths to compensate for any potential ‘blind spots’
Typical Content
- How the brain impacts behaviour
- The PRISM Brain Mapping tool
- The 3 PRISM brain maps – underlying, adapted and consistent
- Developing behavioural flexibility
Setting Behavioural Expectations
Example Objectives
- Be able to significantly reduce performance issues by implementing a set of behavioural expectations
- Know how to provide others with clarity and certainty about what ‘good looks like’
- Create a set of specific and measurable behavioural expectations
Typical Content
- How to write a clear and measurable expectation
- Examine how many performance issues are behavioural
- What stops people dealing with behaviour
- How to effectively measure behaviour